A flight captain brightened the night of disgruntled passengers Monday when he ordered pizza for everyone on board after the plane was rerouted thanks to a storm.
An Air Canada representative told INSIDER that flight 608 took off from Toronto on Monday afternoon but encountered a storm as it approached Halifax, its intended final destination. The plane circled Halifax Stanfield International Airport but could not land due to the weather and was eventually diverted to Fredericton, where the plane was directed to remain on the tarmac.
“As several other aircraft had also landed in Fredericton at the same time, the airport was very busy trying to help and accommodate all these aircraft and passengers,” an Air Canada representative told INSIDER.
After the flight was grounded, the captain placed a call to a local restaurant to order the pizzas. Despite having three employees on staff at the time, the restaurant delivered.
Given that the region was enduring a winter storm at the time, Mingler’s Restaurant and Pub in Oromocto, New Brunswick, had three employees working when the pilot placed his order of 23 large pizzas. Nevertheless, they got to work and sent the cheese and pepperoni pies to the airport as quickly as they could.
“We do a catering business here too, so we’re used to unusual numbers, but I mean on a storm night? For a plane? No,” Mingler’s Restaurant and Pub owner Roch Larivée told CBC.
An Air Canada representative told INSIDER that many members of staff on the plane helped serve the pizza.
“Our flight attendants and several pilots from our Air Canada Express partner JAZZ jumped in to help serve the pizza and made sure everyone was comfortable,” the airline representative told INSIDER. “We are also very thankful for the efforts of our ground crews as well as the Fredericton airport services that helped clear the snow so everyone could disembark safely and make it to the terminal.”
One passenger estimates that they were on the flight for hours, but they seemed to appreciate the captain’s efforts to make the diversion tolerable
One passenger told CBC that she and the other passengers were on the flight for about eight hours in total, and that the pizza order was well-received by those in the cabin. In regular weather conditions, a nonstop flight from Toronto to Halifax would take just over two hours.
“It was something that could have been very stressful; [the pilot] made it a lot easier,” passenger Philomena Hughes told CBC. “They looked like they appreciated the pizza … they were pretty calm and pretty cheery. It makes such a difference when you know what’s going on.”
Although the passengers had to wait until Tuesday afternoon to make their way back to Halifax, according to CBC, passengers seemed to appreciate the captain’s efforts to make the extended journey tolerable.
“He walked entirely down the length of the plane just to make sure we knew what was going on and whatnot, before departing to Halifax,” Karsten told CBC. “So I think the mood was set, in reality, by the great work of the captain.”
By Meredith Cash/insider. Com